How to work with a DMC

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September 29, 2022

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There are many reasons to work with a DMC (Destination Management Company) – they are a one stop shop for all the products and services you could ever need when arranging travel for your guests. 

The main benefit of working with a DMC is the local travel representation – we are intermediaries between local services and travel advisers. DMCs can contract preferential rates and have a stronger buying power compared to travel advisers.

If you would like to know how you work with a DMC, check out our typical customer journey. 

Step 1: Get in touch with your JacTravel contact

Contact the sales team to discuss the service you require; attractions, accommodation, transport, guiding, catering or a full touring programme. They will pass your details on to our expert team.

Step 2: Create the perfect package

Your client relations team will go into more detail to create the perfect itinerary to fit your timescale and budget as well as the needs of your guests. They will be in touch with regular updates leading up to your guests’ arrival.

Step 3: Trip support

While on their vacation, your clients will have peace of mind with our team manning the emergency phoneline 24/7. After a fantastic tour your guests will head home with many happy memories.

Step 4: Time to reflect

After your guests have arrived home, our sales team will be back in touch to ensure everything went as expected and your guests had a wonderful time. We will then be happy to help with any further enquiries or bookings.

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